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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 6
Registered: ‎07-15-2013
My Device: Z10
My Carrier: Optus

Blackberry Link thinks my Z10 is a PlayBook

When I connect my phone, BB Link opens up as you'd expect, but it gives me an "unsupported device" error message saying "Your version of Blackberry Playbook Tablet OS is not supported by Blackberry Link. 

 

I am using Link version 1.1.1.13, and I recently updated by phone to 10.1.0.273 and am running on a mac. 

 

It appears to be linked to the update of the phone OS. VERY frustrating. 

 

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New Contributor
Posts: 6
Registered: ‎07-15-2013
My Device: Z10
My Carrier: Optus

Re: Blackberry Link thinks my Z10 is a PlayBook

PLease can somebody help with this?