03-10-2013 03:36 PM
03-10-2013 03:58 PM
Great news Camerohn!
I now confirmed that I was able to backup my encrypted Z10 and media card in about 7 minutes (Size 809 MB).
Not sure, but un-installing PC Recipe appeared to work for me and Camerohn.
03-10-2013 06:10 PM
I deleted the President's Choice App from my Z10 and the backup now works. A big thanks to the discoverer.
I have sent a message to BB's Tech Support team asked that they remove the PC Recipe App from Blackberry World. I hope others do this also if they discover this App is preventing their backups from working.
03-10-2013 06:34 PM
Your most welcome. When I discovered I of course had to share it here and on another forum. I think your sending a message is a good idea. I have also included comments on the PC recipe box reviews and have since noticed others have followed suit. Hopefully somoeone looks at these reviews. I also sent an eMail to Presidents Choice and did get a response that it will be reviewed by the appropriate department. I will follow up on this in due time. Hopefully some changes soon, since I really like this app.
03-13-2013 04:23 PM
AWESOME NEWS! I too deleted the PC Recipes and the backup worked like a charm.
On a whim I re-installed the app. and the connection problem came back.
Someone at BBRY needs to let the developer know.
I left a review on the site too.
05-28-2013 02:22 AM
WOW! I have been trying for several months to back up and finally got to the posts here regarding the PC Recipes app. I didn't believe it of course but had nothing to lose. Well, it worked. What the hell! How can one app do that? And who figured it out from among all the apps out there? Seems like the backup software is awfully sketchy if one app can mess it up like that. Where would we be if this had not been detected? Many thanks to the original discoverer.
12-18-2013 09:24 PM
Hi, I been trying to back up my phone Z10 for a month and i am using a mac book. i dont have the app or "recipe box " install on my mac or my z10.
can anyone help? thanks