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BlackBerry® 10 Desktop Software

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Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

Re: Blackberry Link won't sync Contacts

My contacts are still stuck on my old 9800. I wish there was a way to transfer them to my sim card. I'm really struggling without them. Unfortunately I have no way to export them, transfer them to a online email service or move them to my sim card. They are just stuck.
Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Link won't sync Contacts


Enemarxist wrote:
My contacts are still stuck on my old 9800. I wish there was a way to transfer them to my sim card. I'm really struggling without them. Unfortunately I have no way to export them, transfer them to a online email service or move them to my sim card. They are just stuck.

Hello,

 

Using the SIM would actually, IMHO, be one of the worst solutions. The SIM phone book is far less robust than the BB Address Book, and the result is not pleasing at all.

 

But I'm surprised you cannot export from your BB...such is a very normal set of functions, when conducted correctly and with the proper tools. For instance, using Desktop Software 6 or lower, there is an Export to CSV capability, which you could then import into an on-line service for synchronization to your Z10. Or, you could configure your 9800 to sync with Outlook, and then complete the steps necessary for Outlook to sync with an on-line service, and thereby be able to sync to your Z10.

 

So, I am quite curious about your being "stuck" here...for there must be more information which we do not yet know concerning that. Then again, I read in your prior posts that you prefer to not use something "in the cloud"...so it may be that you require the direct transfer method. There are many threads on the topic, and I know some who have gotten it to work...I'd recommend you seek out other threads on the topic and see what they have succeeded with (sorry, I have no links as that method was not necessary for me).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

Re: Blackberry Link won't sync Contacts

Thanks for the advice on the sim card. As for extra information, I encountered the unknown address book problem with my 9800. After rectifying that and updating the Link software I was hoping my problems would be solved. I guess I need to find a copy of desktop 6 so I can export my contacts.
Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Link won't sync Contacts

Here is one location:


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
New Contributor
Posts: 3
Registered: ‎02-24-2013
My Device: z10
My Carrier: vodafone

Re: Blackberry Link won't sync Contacts

Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

Re: Blackberry Link won't sync Contacts

Thanks for all the great help. Problem solved!

I also used this link: http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=CD0E00BD6C59EC54FE8E96B6F4E31CDF?
Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

Re: Blackberry Link won't sync Contacts

Regular Contributor
Posts: 89
Registered: ‎07-04-2011
My Device: BB10 With sadness
My Carrier: wataniya

Re: Blackberry Link won't sync Contacts

1.  Your not the only one

2. Install this sync software with Google gmail until  the people in BB wake up and fix the problem since many have started returning their BB10   its free

 

http://sourceforge.net/projects/googlesyncmod/?source=dlp

New Contributor
Posts: 9
Registered: ‎01-31-2013
My Device: Torch
My Carrier: Verizon

Re: Blackberry Link won't sync Contacts

Well said. Shame on you Blackberry. You loose.
New Contributor
Posts: 9
Registered: ‎01-31-2013
My Device: Torch
My Carrier: Verizon

Re: Blackberry Link won't sync Contacts

I will not leave my Torch for Z10. I'll begin the search for a different replacement device today. No Organizer Sync, No Z10 for me!