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BlackBerry® 10 Desktop Software

New Contributor
Posts: 2
Registered: ‎04-30-2013
My Device: Z10
My Carrier: telstra

Blackberry link and transferring files

Hi,  I have just downloaded the link software and tried to transfer some photos. To do this I click on the picture and drag it to the blackberry tab.  A +1 follows the cursor and pic to the tab and says it has synced but when I look for the picture in the blackberry tab hence phone it is not there. Even if I right click on the picture the same thing happens.

Can someone shed some light what is going on or what I need to do so I can transfer pictures to the phone.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry link and transferring files

Hey huey5555,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Did you attempt to remove the BlackBerry Z10 from the USB cord and then search through the media for the pictures? Also have you tried to transfer any music or video files to the BlackBerry Z10?


Are you using a PC or Mac?


I look forward to your reply.





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