02-07-2013 12:18 AM
I tried to connect my z10 to blackberry link so I could transfer music and pictures.
It has an error message and wont connect unless I restore my entire device to factory settings...
I spent all day getting the phone running and personalized, I don't want to have to restore it all back...
Is there a way around this?
02-07-2013 06:55 PM
I still have the same problem to link my device to blackberry link...
My win7 seems to recognize my blackberry10 but I can't see anything on my computer..
02-10-2013 03:35 AM
I have the same problem, here is a screen shot. It makes no sense. I hooked my Z10 up to computer and it appeared a a CD which it is suppose to. I installed link and this is what happened right from the get go. There has to be a way to fix this without restoring.
02-10-2013 09:26 AM
Blackberry link can't recognized my z10. But can see if I'm connected to my computer. It ask me to restore what I had and lost every contact transfert from my old blackberry bold from telus.
So is it a problem from windows 7 64bits or is it something I miss?