08-01-2013 09:18 PM
I have two devices, Z10 and Dev Alpha C (OS 10.1.1720)
Z10 is OK, DAC can't connect to Link v126.96.36.199 on win7 x64
There's a yellow mark icon on the device in Link.
I have tried:
In the device manager, there is no "BlackBerry device #3" for DAC, I believe it's the problem
But for Z10, there is no problem
And, in another computer running win xp 32bit, OK for both Z10 and DAC
Solved! Go to Solution.
08-08-2013 10:19 PM
I tried another PC with win7 x64, it's OK
Looks like the problem is the driver
The PC with issues shows "RIM network device" but the PC without issues shows "BlackBerry Device"
I tried to
- Update the driver
- Uninstalled the old driver.
- Restore the driver backup from the PC without issues.
But it fails with the error when I install the new driver:
Insufficient system resources exist to complete the requested service.
Now I'm stuck with the driver installation