Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎03-04-2013
My Device: dev alpha a, playbook
My Carrier: mts

Can't install BlackBerry Link on Mac OS X 10.8

Installer result is "Installation failed".

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Can't install BlackBerry Link on Mac OS X 10.8

[ Edited ]

Hello vansickle,

Welcome to the BlackBerry Support Community.

 

Sorry to hear about the issue you are experiencing with installing BlackBerry Link on your Mac.

 

At which stage of the installation do you receive this error message exactly? Have you tried downloading the software from http://www.blackberry.com/link/ ?

 

Thank you.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
Posts: 2
Registered: ‎03-04-2013
My Device: dev alpha a, playbook
My Carrier: mts

Re: Can't install BlackBerry Link on Mac OS X 10.8

I tried literally anything before many times (redownload Link from site, use unistall script n etc.) - installer shows my progress and message like "executing script, copying packages n etc." and result is "Installation failed" without any message what cause it.

 

I just tried it once again and now it suddenly installs without problems. Can't undestand what the problem was.

New Member
Posts: 1
Registered: ‎06-02-2011
My Device: torch
My Carrier: globe telecoms

Re: Can't install BlackBerry Link on Mac OS X 10.8

any luck? I have the same problem and I tried everything already. it is really frustrating.

Contributor
Posts: 21
Registered: ‎05-21-2013
My Device: BlackBerry Z10
My Carrier: Rogers Wireless

Re: Can't install BlackBerry Link on Mac OS X 10.8

Try going into System Preferences, Privacy & Security ... set the installation from AnyWhere and authenticate using your Mac's admin account.

Retry installing, let us know if that resolves the issue.
PS: You shouldn't have to do this but I've seen it listed on BB's support page somewhere, I cannot recall.