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BlackBerry® 10 Desktop Software

New Contributor
Posts: 2
Registered: ‎08-10-2014
My Device: BlackBerry Z30
My Carrier: Verizon

Computers listed on Z30

This has more to do with BlackBerry Link software for the Remote File Access.  I had a computer crash on me and I had to reinstall windows and all.  Now i have a random Desktop listed on my Z30 File manager.  I also have my first Z30 that had issues and had to get replaced that is also listed in there.  I have deleted these devices from the phone but they obviously refresh from time to time and end up back in there as not connected.  How do I erase devices from Remote File Access permanently? Thank you.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: Computers listed on Z30

If you ever had them connected via Bluetooth, (Internet Tethering, NFC) remove them there also to see if it helps.