Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software

Posts: 27
Registered: ‎02-08-2013
My Device: Z10
My Carrier: Orange

Device Connection Notification

If the device is attatched to my comouter through USB, for charging etc... the BB Link software shows up popup bottom left of the screen saying the device is connected.


This happeneds every few minutes and is very anoying.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Device Connection Notification

Hey shadowmatt,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


What version of Mac OS X are you currently running?  Does the screen go off and on on the BlackBerry Z10 when you get this notification on the Mac?  Also have you tried using a different USB port?


I look forward to your reply.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!

Posts: 27
Registered: ‎02-08-2013
My Device: Z10
My Carrier: Orange

Re: Device Connection Notification

Hi ViciousFerret


Thanks for the reply.


Im using 10.7.5  and have tried different usb ports. Its a 2008 MacPro.


When detected by the computer the phone screen comes on, this happenes everytime.


Im returning the phone today, im sad to say. But unfortunatly it has too many bugs and its started to impact my work.