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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 6
Registered: ‎02-02-2013
My Device: Z10
My Carrier: O2

How to remove deivce associated with Blackberry ID?

I have two Z10's associated with my BB ID.

 

When I try to remove one in BB Link I get a message as follows:

 

Blackberry-XXXX cannot be removed as it is associated with the current Blackberry ID. To remove the Blackberry ID association go to www.blackberry.com/bbid.

 

There is nothing on this URL about remove device associationss, any ideas anyone?

Visitor
Posts: 1
Registered: ‎02-06-2013
My Device: 9900
My Carrier: Mobilicity

Re: How to remove deivce associated with Blackberry ID?

I have the same issue. Any luck finding a solution?

New Contributor
Posts: 9
Registered: ‎02-02-2013
My Device: z10, Playbook
My Carrier: now Vodafone, was o2 UK

Re: How to remove deivce associated with Blackberry ID?

bump
Contributor
Posts: 24
Registered: ‎11-18-2012
My Device: Z30STA100-5/10.2.1.3175

Re: How to remove deivce associated with Blackberry ID?

Having the same issue... help


IT Specialist, Certified BlackBerry Support Specialist, Certified Computer Hardware & Networking Technician, A+, Net+
New Contributor
Posts: 9
Registered: ‎02-02-2013
My Device: z10, Playbook
My Carrier: now Vodafone, was o2 UK

Re: How to remove deivce associated with Blackberry ID?

Anyone?
Contributor
Posts: 17
Registered: ‎03-11-2013
My Device: Z10

Re: How to remove deivce associated with Blackberry ID?

Same here. My 2nd ID is from an RMA'ed z10.

New Contributor
Posts: 5
Registered: ‎05-31-2012
My Device: Z10, PlayBook
My Carrier: AT&T Mobility

Re: How to remove deivce associated with Blackberry ID?

Same issue here.  I had to return one Z10 because of a defect and now have two associated with my BlackBerry ID.  

 

Is there anyone that knows how to remove an associated device?

Contributor
Posts: 24
Registered: ‎11-18-2012
My Device: Z30STA100-5/10.2.1.3175

Re: How to remove deivce associated with Blackberry ID?

Sign out of BBID on Link, then on the bottom right select Show Disconnected devices. Select the device to remove. Go to settings. Remove device. Sign back in to BBID.

IT Specialist, Certified BlackBerry Support Specialist, Certified Computer Hardware & Networking Technician, A+, Net+
New Contributor
Posts: 5
Registered: ‎05-31-2012
My Device: Z10, PlayBook
My Carrier: AT&T Mobility

Re: How to remove deivce associated with Blackberry ID?

Thank you for the swift respone.  Would this completely disassociate that device's PIN from my BlackBerry ID?  Including on the BlackBerry World website?

New Contributor
Posts: 9
Registered: ‎02-02-2013
My Device: z10, Playbook
My Carrier: now Vodafone, was o2 UK

Re: How to remove deivce associated with Blackberry ID?

doesn't work; old device still showing whenever I log back in