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BlackBerry® 10 Desktop Software

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New Member
Posts: 2
Registered: ‎02-05-2013
My Device: Z10
My Carrier: EE

Link install error and unable to transfer contacts/calendar items

When BB link is installed an error message comes up but the software will run (although slowly).  I have managed to transfer pics, videos and items but not contacts or calendar entries.  I am using Windows Visat.  Any help?

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Link install error and unable to transfer contacts/calendar items

are you transferring your contacts from a backup made with the Desktop Software with your previous BlackBerry phone?

what is the exact error message?



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New Member
Posts: 2
Registered: ‎02-05-2013
My Device: Z10
My Carrier: EE

Re: Link install error and unable to transfer contacts/calendar items

I am using a Blackberry Link to attempt to transfer my contacts and calendar items.

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Link install error and unable to transfer contacts/calendar items

you can use BlackBerry Link to transfer contacts and calendar, but only from the backup of BlackBerry device (usually made with the Desktop Manager, of BlackBerry Link).



The search box on top-right of this page is your true friend, and the public Knowledge Base too: