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BlackBerry® 10 Desktop Software

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Contributor
Posts: 14
Registered: ‎10-06-2012
My Device: PlayBook 32Gb with OS 2.1
My Carrier: WiFi

Re: Link won't install on Windows 8.1 Sony VAIO laptop

Did it (twice). No luck. Same problem.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: Link won't install on Windows 8.1 Sony VAIO laptop

If you did a Clean Boot with networking and only Microsoft services were enabled then it is pointing to a Microsoft service and most likely .Net Framework.

 

Microsoft has repair tools for .Net but currently not available for Win 8  The only suggestion is to uninstall your .Net and reinstall, but before you do that check here to see what they suggest for your issue.

 

http://answers.microsoft.com/en-us

Contributor
Posts: 14
Registered: ‎10-06-2012
My Device: PlayBook 32Gb with OS 2.1
My Carrier: WiFi

Re: Link won't install on Windows 8.1 Sony VAIO laptop

Well, thanks for trying, I'm sure the MS folks will probably just send me back here anyways...I'll keep digging around and will post if I find a solution.

Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: Link won't install on Windows 8.1 Sony VAIO laptop

Your welcome, I wish I could have done more, Good Luck !