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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎03-27-2014
My Device: Q10
My Carrier: Vodafone

Music synchronisation

My outlook calender is synchronised perfectly, when connceting my BB Q10 with the desktop software. But music, pictures and documents are not beeing transfered at all. If I go on the button "Snychronised Media" the sandclock keeps ticking forever, with the message "loading snychonisation profiles" appearing.


Any idea what went wrong?