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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 3
Registered: ‎09-22-2013
My Device: Z10
My Carrier: T-Mobile

No contact-folder / calendar-folder - link crash

Hello, i have a problem with BB Link and synch with ms outlook (2013, 64bit on win7 64bit). In the synch options for calender and/or contacts there are no folders listet for selecion. If i try to start synch anyway, BB Link crashes and terminate. The events of win show me

1.

Anwendung: BlackBerryLink.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode e06d7363, Ausnahmeadresse 75C1C41F
Stapel:

2.

Name der fehlerhaften Anwendung: BlackBerryLink.exe, Version: 1.2.0.28, Zeitstempel: 0x52386677
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.18229, Zeitstempel: 0x51fb1116
Ausnahmecode: 0xe06d7363
Fehleroffset: 0x0000c41f
ID des fehlerhaften Prozesses: 0x1254
Startzeit der fehlerhaften Anwendung: 0x01ceb78663420b57
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Research In Motion\BlackBerry Link\BlackBerryLink.exe
Pfad des fehlerhaften Moduls: C:\Windows\syswow64\KERNELBASE.dll
Berichtskennung: e91ddf0a-2379-11e3-9f84-0250d5eb0401

 

I have no idea, what to do. This problem appears since last week. Until there i dind't have any problem with synch.

Thank you for everybody who can help me!!!

Highlighted
New Contributor
Posts: 3
Registered: ‎09-22-2013
My Device: Z10
My Carrier: T-Mobile

Re: No contact-folder / calendar-folder - link crash

Problem solved: I did a new registration of XCPCRdmptn64.dll and everthing works fine again.

Contributor
Posts: 13
Registered: ‎11-02-2013
My Device: Z10 STL100-2
My Carrier: Orange

Re: No contact-folder / calendar-folder - link crash

[ Edited ]

the command is :

 

C:\Windows\system32>regsvr32   "C:\Program Files (x86)\Common Files\XCPCSync.OEM\SyncSDK.209.604\Translators\MSOl\XCPCRdmptn64.dll"

 

 

 

 

New Contributor
Posts: 3
Registered: ‎09-22-2013
My Device: Z10
My Carrier: T-Mobile

Re: No contact-folder / calendar-folder - link crash

Thank you for your reply. But this command doesn't work.

The correct way/command is:

 

1. cd C:\Program Files (x86)\Common Files\XCPCSync.OEM\SyncSDK.209.604\Translators\MSOl

2. regsvr32   "XCPCRdmptn64.dll"

 

Don't ask me why....

Contributor
Posts: 13
Registered: ‎11-02-2013
My Device: Z10 STL100-2
My Carrier: Orange

Re: No contact-folder / calendar-folder - link crash

well..

 

it worked for me.

 

mysteries of windows...

 

JL