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BlackBerry® 10 Desktop Software

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Posts: 1
Registered: ‎09-03-2013
My Device: Q10
My Carrier: Nashua Mobile

Problems with Q10 Blackberry Link software installation

To Whom it may concern:

 

I have had endless problems trying to load the Q10 Blackberry Link software.

 

It installed when I connected my Q10 via USB but come up with an error message.

 

 " Error 1935. An error occurred during the installation of assembly component
{98CB24AD-52FB-DB5F-A10F-C8B3B9A1E18E}.
HRESULT: 0x800736FD "

 

My Notebook is a Dell Vostro and is running MS Windows 7 Pro.

 

So I decided to download it from the web.

After installing it from the web - It also did the same error.

 

Yet I was able to IGNORE the error message and go into the BB software using the Start ALL Programs button.

I managed to Sync my DATA.

 

But the moment I closed or ignored the ERROR message the software un-installed itself and ROLLED back the installation.

 

Please could someone assist me with this problem.

 

Regards

Paul