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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎04-10-2014
My Device: Q5
My Carrier: 393295932746

Q5 and BB Link sync error

I have blackberry Q5. On my laptop I have Windows 7 PRO 64 bit italian, microsoft Office 2013 Italian and latest Italian version of blackberry link

I can syncronize my calendar, but I can't syncronize my contacts

The error is:

BlackBerry Link displays the error: Sync was unsuccessful error – “CPreferencesManager:Configuration Value for /Preferences/Account_3_196610/DevicePin not set in TransConfig.xml for Translator RimBB”

May you help me?