10-26-2013 04:53 AM
How do I sync between all the contacts from the different accounts that I have on my Q10?
I have 530 contacts in one account 'A' which does not sync to 'Windows Contacts' using BlackBerry Link.
I have just 19 contacts in another account 'B' which syncs to 'Windows Contacts' using BlackBerry Link.
I have 18 contacts in account 'C' which I want to delete.
How do I maintain only the 530 contacts [account A] on my Q10 and sync them to 'Windows Contacts'?
Thanks in advance for the suggestions and help.
10-29-2013 10:15 AM - edited 10-29-2013 10:16 AM
Thank you for your question regarding Contact synchronization using BlackBerry Link.
Accounts configured for wireless synchronization (for example, Gmail, Facebook, Twitter) can only synchronize with the source they originate from. The BlackBerry 10 smartphone will visually link contacts from these various accounts together to avoid duplications in the contact list, however, the entries remain synchronized only to their original source and therefore will not be synchronized to Microsoft Outlook.
The following article will provide you with more information on how this works: http://www.blackberry.com/btsc/KB34368
As a workaround you can add the desired contact information to Microsoft Outlook manually or by exporting contacts from the source account to a CSV file and then importing to Microsoft Outlook. Once the contact information has been added, synchronize again using BlackBerry Link. For information on importing contacts in Microsoft Outlook, see support.microsoft.com and search for "Import contacts to Microsoft Outlook".
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