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BlackBerry® 10 Desktop Software


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Reply
New Member
Posts: 2
Registered: ‎04-07-2014
My Device: Q10
My Carrier: O2
Accepted Solution

Software and restart ok

Hello, i bought a Q10 and downloaded the blackberry link software yesterday. When i started the installation, my computer started an installaionprocess an after a while, he shut down and restarted again. After this, i could not find any new software an no new icon on my desktop. Then i startet the installation again and everything seems to be fine: i had to confirm the agreements etc. and the software can be startet as it should be.

 

My question is: is it possible, that i downloaded some malware together with the blackberrylink?

 

The name of the file is:

123_b022_multilanguage

Size: 164.368 KB

 

Thank you for your help, Uli

Forums Veteran I
Posts: 2,000
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: Software and restart ok

Hi Uli

Welcome to the Community

No, there's no malware with BB Link software. You downloaded correct file.

Cheers.

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New Member
Posts: 2
Registered: ‎04-07-2014
My Device: Q10
My Carrier: O2

Re: Software and restart ok

Thank you!!
Forums Veteran I
Posts: 2,000
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: Software and restart ok

You're most welcome Uli. Feel free if you need more assistance, we'll glad to help.

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Self Support: Knowledge Base & Manuals