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BlackBerry® 10 Desktop Software

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New Contributor
Posts: 3
Registered: ‎03-13-2014
My Device: BlackBerry Z30, Z10, Torch 9810
My Carrier: Bell
Accepted Solution

Switching Devices with Multiple Phones

I currently use two BlackBerry Devices, the Z10 for work and the Z30 for personal use. I did a device switch from a Curve (previous work device) to the Z10 using Blackberry Link. I recently bought the Z30 and want to do a device switch from my old torch to the Z30. Is there a way to do this using the same BlackBerry Link program? I only have one PC and want to know if I am going to have any headaches trying to do this or if there is a better solution.

 

Thanks for any help! 

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Switching Devices with Multiple Phones

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Switching Devices with Multiple Phones


boucherm wrote:

I currently use two BlackBerry Devices, the Z10 for work and the Z30 for personal use. I did a device switch from a Curve (previous work device) to the Z10 using Blackberry Link. I recently bought the Z30 and want to do a device switch from my old torch to the Z30. Is there a way to do this using the same BlackBerry Link program? I only have one PC and want to know if I am going to have any headaches trying to do this or if there is a better solution.

 

Thanks for any help! 


You should be able to easily use any recent back up from the old Torch to this Z30... Connect the Z30 to Link.

Click on Backup/Restore > wait to connect > Restore > Scroll down to the "legacy device backup" and restore the one you wish.



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New Contributor
Posts: 3
Registered: ‎03-13-2014
My Device: BlackBerry Z30, Z10, Torch 9810
My Carrier: Bell

Re: Switching Devices with Multiple Phones

I actually didn't run into any problems because I use two different BlackBerry ID's so I had to sign out of work and then sign into my personal account. Thank you both for your help though.