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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎11-10-2013
My Device: Z10
My Carrier: T-mobile

Sync Outlook faild

I am using MS Outlook 2007 SP3, Blackberry Z10, Blackberry Link


when I sync my calender and contacts, the contacts sync succsessful. but the calendar dont work. I looked at the log file there are some errors:


15:10:10.064 CBBTransRecurrence::GetExceptionDates - Failed to convert from device date-time. Device date-time: Invalid%20DateTime
15:10:10.064 CBBTransRecurrence::GetModifedExceptionRecords - Failed to get exception dates. Result: 2
15:10:10.064 CBBTransRecurrence::GetRecurringRecord - Failed to get recurring exceptions. Result: 2
15:10:10.064 Error Information: 18015 Terminplanerdaten können nicht verarbeitet werden., File: .\BBTransRecurrence.cpp, Line: 395
15:10:10.064 CRSyncUtil::GetTranslator : FeedProfileShim2Trans (Loaded Trans) BlackBerry
15:10:10.064 CRSyncUtil::FeedProfileShim2Trans : returns 0
15:10:10.064 CRSyncUtil::LogFatalTransError : 'GetRecurringRecord()' API of 'RimBB' translator for 'Kalender' application returned empty error
15:10:10.075 CBBTransBase::Close - Mode: 3
15:10:10.075 CBBTransBase::Close - Committing change-log
15:10:10.105 CBBTransBase::Close - Save device database source information
15:10:10.108 CBBTransBase::Close - Skip committing changes to device due to unsuccessful sync preview
15:10:10.108 CBBTransBase::Close - Close device record store
15:10:10.110 CBBTransChangeLog::Close - Close change log db. Record count: 188. Db File: C:\Users\Wei\AppData\Local\Research In Motion\BlackBerry 10 Desktop\XCPCSync.OEM\SyncSDK.209.604\Translators\RimBB\Contract{A6BC038545B4EEC9B6746E275FC1C15}.adt


how can I solve this


Thanks for support

Posts: 24
Registered: ‎01-26-2012
My Device: BlackBerry Z10 & BlackBerry Playbook
My Carrier: OEM

Re: Sync Outlook faild

still using Outlook?