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BlackBerry® 10 Desktop Software

New Member
Posts: 1
Registered: ‎09-25-2013
My Device: Q10
My Carrier: Movistar

Sync options are disable?

Hi.  I  have updated the Blackberry Link to version on a PC running Windows 7 to solve this problem, but It continues.


In BB Link, I select my phone (Q10), then in Contact/Calendar, Configurate button are disable.  How can enable this option?






Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Sync options are disable?

Hey sgalera,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Were you able to synchronize your data on the previous versions of BlackBerry Link?  Also does BlackBerry Link show that your BlackBerry Q10 is connected?  Are you able to create a backup of your data?


I look forward to your reply.





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