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BlackBerry® 10 Desktop Software

Posts: 33
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Vodafone

Synchronisation: Blackberry Link hangs!

Over the past week or so, whenever I've tried to synchronise Contacts + Calendar on my boss's Blackberry, it gets to 'Getting status information' and just hangs.


Any advice very welcome!

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Synchronisation: Blackberry Link hangs!

Hey jjlothin,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Are you using BlackBerry Link on a PC or a Mac?  Also if you try synchronize just the contacts or calendar, does it freeze at the same spot?  Did the synchronization ever go through?


Also what version of Microsoft Outlook are you running?


I look forward to your reply.





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