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BlackBerry® 10 Desktop Software

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New Member
Posts: 2
Registered: ‎02-09-2014
My Device: Q5
My Carrier: Koodo

Unable to Connect to Blackberry Link

I"m unable to connect to Blackberry Link. My phone is connected to my PC via a USB cable. The phone is charging so its connected properly. On Blackberry LInk, it indicated "Not Connected to Blackberry 0A-55". I'm trying to do a refresh because my Camera isn't working either. What options do I have to re-connect?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Unable to Connect to Blackberry Link

Your best bet is continue trying. For some reason, BlackBerry Link can be fussy at times and will refuse to connect to your phone. I've had that issue many times but upon continued attempts while doing nothing differently, my phone would eventually connect.

 

 

Keep trying and keep us up to date on your progress.  Smiley Happy


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New Member
Posts: 2
Registered: ‎02-09-2014
My Device: Q5
My Carrier: Koodo

Re: Unable to Connect to Blackberry Link

bump