03-31-2014 12:22 PM
Since getting a Z10 last year I have not be able to sync any data from my computer to the device, although there was a connection as I was able to switch data between that and my old device and backup. But I always got a connection error message, device drivers not found. Last week I got a Z30. Again I got the connection error message although it was in factory setting condition just out of the box. But I had a connection, both by USB and wifi. I know this because I had no problem switching data between devices and I can back up. What I can’t do is sync docs, pictures etc. I’ve tried dragging and dropping or clicking on copy or sync but nothing happens. I get a message that my request has been received and will happen shortly but that’s as far as it goes.
Any ideas on what might be going on? I use Windows 7.