02-12-2013 12:51 PM
I would start with a security wipe on the Z10. Swipe down from the top on the home screen - go to settings - security and privacy - then security wipe. This may take a few minutes.
Download and install Blackberry Link:
On your Curve go to menu - setup - SIM Contacts Sync.
When you complete the above steps, launch Blackberry Link on your computer and connect the Curve first and follow then prompts. Please provide a detailed account of any step you get stuck at.
02-12-2013 10:22 PM
I have tried all that. I have spoke with tech support with my carrier and BlackBerry (RIM) for 6 hrs. I have done a security sweep on the Z10, un installed and reinstalled both blackberry desktop and link software on my computer. Nothing seems to work. What good is having a blackberry without BBM.
02-20-2013 09:04 AM
03-11-2014 06:21 PM
I am having the same issue.
I just bought my Z10 & went through the setup.
When I click on the BBM icon, the program opens then closes.
When I open Hub, click on BBM & Compose, nothing happens.
What am I doing wrong?
OS is 10.2.1.176