02-07-2013 02:28 PM
I went to buy a new Z10 yesterday but was thwarted by unavailability at the local distributor. After reading this message board I am relieved I was not successful.
I work for a large multi-national company with strict (draconian) IT policies. Among them is:
- MS Exchange email w/ Outlook for individual users
- mobile phone access to exchange through IOS and BB enterprise servers. BB10 access will NOT be considered until market penetration is proven
- cloud sync (GMAIL, Outlook.com) of individual Outlook data is verboten
- USB or bluetooth sync of individual Outlook data (calendar, contacts, tasks only) to personal mobile device is allowed. Sync of email is not allowed.
It is now clear that it is not possible to get the above business utility using a Z10. [Blackberry (RIM) tried so hard to make a toy they forgot how to make a business tool.] My immediate plan is to continue to use my Classic BB for the short term and reconsider an new iphone or android in the upcoming months.
The most frustrating aspect of this issue is the apparent disrespect. The local carriers don't care and are unwilling to assist - they just want to move devices, and they don't care whose. And by what I've read on this forum BB has also written off the section of the market that needs this functionality.
Solved! Go to Solution.
02-07-2013 03:47 PM
02-07-2013 04:02 PM
I'm in the same boat. Preordered and bought the z10 on tues...after messing all day yesterday trying to get my cal, contacts, tasks, and notes to sync I finally gave up for the time being.
I realize some are perfectly fine with all their info in the cloud, but I'm not one. I decided to try and use outlook.com to sync it, and i had moderate success with the cal and tasks, but my contact list was a mess. In Outlook and Outlook.com my address book is flawless, on the z10 it changed random info and wouldn't sync well at all.
Alas, I realize usb sync is now considered taboo...and maybe I misread the signs assuming my new phone could do what my old phone could do plus more. The 9900 is an organizational tool with multimedia features, I feel that the new phone is a multimedia tool with Enterprise support.
So after much debate, I returned the phone and went back to the 9900. Maybe the Q10 will have sync support, maybe some other phone company will step up as an organizational tool, but for now I guess I'm staying on the 9900.
Like the superbowl ad, it's easier to say in 2 secs what the z10 can't do...sync Outlook...
02-07-2013 05:02 PM
02-07-2013 05:07 PM
I was seriously considering upgrading my Torch 9800 to a 9810 until BB10 came around. I spent some time trying out a Z10 a couple of days ago and was quite impressed.
However, Outlook desktop sync is a very important feature to me. I am neither comfortable nor interested in using services such as Gmail or Outlook.com for basic PIM functions.
It's sad to see that BlackBerry seems more interested in making music and video sync a higher priority than calendars and contacts. BlackBerry phones have always been great work and business tools, but the lack of business functionality in favor of entertainment functionality is a massive step backwards.
The loss of BIS and solid POP email support is pretty significant, but removing Outlook desktop sync moves me from "I think I might be able to put up with the loss of BIS" to "I can't deal with losing BIS AND Outlook desktop sync".
02-07-2013 08:24 PM
I completely agree as well. BlackBerry for me is a business tool I use primarily for email, Outlook calendar & contact synchronization, and PIN to PIN communication. I held out for a long time to get the new BlackBerry system primarily because of such good experience up to now in utilizing these features. Am seriously considering returning my Z10 and going back to my old model while I decide what to do next. Very stupid decision to alienate your core customer base for the sake of some toys.
02-07-2013 08:32 PM
When I bought my PlayBook (at full price) I was quite frustrated at the lack of very basic features that even my Torch 9800 had.
I worry that migrating to a BB10 based phone will leave me frustrated with the lack of basic communications features that previous BlackBerry phones have had for years.
02-07-2013 08:35 PM