07-24-2013 10:12 PM
i had no problem linking my blackberry z10 to my win 7 laptop until tonight - i connected it by usb - the link fired up but it would not "see" the bb -
the only option it presents is to reset to factory defaults
what does this do - will i lose everyting in the phone and have to reset everything - email acct set up, contacts etc?
thanks for your help
07-25-2013 07:37 AM