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BlackBerry® 10 Desktop Software

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Contributor
Posts: 11
Registered: ‎06-06-2013
My Device: Blackberry Z10
My Carrier: MTN Nigeria

blackberry link

I cannot sign in using my blackberry ID on blackberry link, someone help

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: blackberry link

Are you sure your entering the correct info needed? Email address & password?
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Contributor
Posts: 43
Registered: ‎06-08-2013
My Device: BBZ10
My Carrier: Bell

Re: blackberry link

Make sure your user name is your email not just your user name ( which i did a few times by mistake ) if not working click the link under the log in which takes you to an option to reset your password. Follow those steps and should resolve it. The BB I.D. needs to match the one thats on your phone to. Previous BB ID on older phones doesnt work for the Z10 i believe and require a new one.