02-15-2013 03:55 PM - edited 02-15-2013 03:56 PM
Welcome to the Support Community!
Could you provide some more detail please so I can assist you better?
What is the full version of OS you're running on your computer? Did you download BlackBerry Link from here: http://bbry.lv/12qixsj or from another download site? What type of firewall are you using? Does your user account have administrative priveleges?
I look forward to your response.
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