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BlackBerry® 10 Desktop Software

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Contributor
Posts: 32
Registered: ‎10-29-2012
My Device: Z10/Playbook
My Carrier: Bell Mobility

errors installing link (windows xp)

[ Edited ]

Trying to install link. Do I need phone to be connected before I install? Getting numerous errors, framedyn.dll (fixed) and then another dll error and install quits?

 

Side note, when I run the program, everything seems to have started and be functioning. Not sure what the errors are or what doesnt get installed. Guess we'll find out when phone arrives in a week or so.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: errors installing link (windows xp)

yes it is recommended to install BlackBerry Link without connecting a PlayBook or a Z10.

What are the DLL errors you are encounting ?




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Contributor
Posts: 21
Registered: ‎07-25-2008
My Device: Not Specified

Re: errors installing link (windows xp)

Don't want to loose my cool. long time BB user/supporter >>> pre-bought 2 BBZ10's 1 for wife 1 for me- p/u yesterday

Last night installed BB Link 100_b071_multilanguage.exe for Windows on my PC running Vista 64

install runs all the way and completes but when running BB Link after 30 or 45 seconds of wait it crashes.

Windows Problem Event Name: CLR20r3 <<< ANY IDEAS?

un-installed BB Link and also (after fact/no instructions) BB Desktop 7.0.0.59 same results after reinstall BB Link.

Key reasons for me to remain with BB is ability to sync with personal Outlook via PC not cloud.