Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 Desktop Software

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 3
Registered: ‎03-24-2013
My Device: z10
My Carrier: at&t

how do I point Link to SD card rather than internal memory for Z10?

[ Edited ]

hi, i don't have enough space to sync my media(music,pictures,videos) into the internal Z10 memory.


i have much more space on my SD card.


how do I get Link to recognize my SD card and transfer/sync to there?  It seems to have defaulted to phone internal memory. 


I installed the SD card after I installed link.  I have reinstalled Link, but nothing has changed.



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: how do I point Link to SD card rather than internal memory for Z10?

Hey vgk,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Currently BlackBerry Link will only recognize the internal memory and media card for the total amount free.  How much free memory is it showing in BlackBerry Link?  Also what version of BlackBerry 10 are you using?  This can be found under Settings>About.


I look forward to your reply.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!