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New Member
Posts: 1
Registered: ‎05-27-2013
My Device: 9900
My Carrier: Vodacom

'not a valid Win32 application'

I'm trying to install BlackBerry Link. After downloading, I get the following error message when I try to install: '110_b042_multilanguage.exe is not a valid Win32 application'. Can someone help please? Thanks

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Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 'not a valid Win32 application'

Hi and Welcome to the Community!

 

Several questions...

 

1) You list, in your profile here, your Device as a 9900 -- as such, Link is not useful to you except in the case of transitioning to a BB10 device

 

2) For that error message, I only find one KB:

  • KB03490 Internal Error 2738. Could not access VBscript appears when installing BlackBerry Desktop Manager
  • But it applies to Desktop Manager, not Link. Nevertheless, perhaps the remedies it suggests will work for you?

 

3) Have you checked your computer against the system requirements for Link?

 

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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