06-27-2013 02:39 PM
The latest version of BBLink 1.1 does have 2 way sync if that is what you are asking.
06-27-2013 03:10 PM
Thanks but no. My Q-10 was syncing just fine and then BAM...stopped working and got a sync error. Got kicked upt to BB 2-tier support and then was told is it s known error and they are working on it. Over a week and have heard nothing and I can't find anything on it. Error is:
CPreferencesManager: Configuration Value for Preferences/ Account_4_262146/DevicePin not set in TransConfig.xml for translator RimBB
06-27-2013 04:22 PM
Did the tier 2 support provide a reference or case number? Since they are working on it, not sure what the forum members can do to assist. I would follow up with them if possible. I'm hoping they gave you a phone number or email address to reach them. I'm glad you reported this, wish we could do more to help.
06-27-2013 04:25 PM
06-27-2013 04:30 PM - edited 06-27-2013 04:33 PM
Sorry to hear that. I would follow up one more time before switching over. If you do go, I totally understand. Sounds like you're not the only one affected since tier 2 support is addressing the issue.
I did find a similar issue on the blackberry KB and you've already tried the workaround:
06-27-2013 04:35 PM
I've been waiting 10 days!!!! Called BB with my incident number, and they siad they would call me when it is resolved!!! No way to reward us folks who have waited and waited for this product...give me SOME information, is all I'm sayin'
06-27-2013 05:00 PM
You're right. Let me check with my forum mentors! I looked at this:
It looks like it was resolved, but I can't read the language!
It points to a Link download with a recent "Published Date:" 06/27/2013... today!
Maybe installing this will work when you sync, but not sure since I can't understand the language. I'm going by the green check mark in his post!
06-27-2013 06:04 PM
Thanks! It's downloading now. Looks like the update to BB Link but it's a 12 min download. None of the work-arounds worked for me. Files failed to load. Stay tuned...and thanks so much for finding this link for me Thank you!!!