05-04-2013 01:30 PM
the data trasfer seems to work using the BB Link, when I plug my Q10 in to finish the transfer my PC crahses after about a minute?? I have uninstalled and reinstalled the BB Link SW
anyone else have this issue???
05-05-2013 11:26 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What is the exact error you receive when you connect the BlackBerry Q10 to BlackBerry Link? Also does it state which data is being restored when it crashes?
I look forward to your reply.
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05-06-2013 01:01 PM
Thanks for the reply!
the error is more from the computer, it states "your computer has encountered an error" and shuts down?
pretty consistant all times i have tried