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BlackBerry® 10 Desktop Software

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New Member
Posts: 1
Registered: ‎07-26-2014
My Device: Q5
My Carrier: rogers

uninstall BBM Link

Just trying to unistall the Q5 blackberry software from my laptop.    Anyone run into this message in the process?  

Error 2738. Could not access VBScript run time for custom action.

 

Blackberry kicks me off the unistall after this message.  I just want rid of it all. 

Hall of Famer III
Posts: 57,265
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: uninstall BBM Link

Hi and Welcome to the Community!

 

That's an old message from the pre-BB10 Desktop Software days, but maybe this KB will have something useful for you:

  • Article ID: KB03490 Internal Error 2738. Could not access VBscript appears when installing BlackBerry Desktop Manager

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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