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10-26-2013 10:06 PM
09-08-2015 05:02 PM
Hi and Welcome to the Community!
Major glitch and still there in the latest 10.3.2.(556)
FYI - that version is nowhere near "the latest" from BB. But do understand that via the official methods, someone else controls what is offered to you. While I don't have an exact count (the value you provided is a "Software Release", but everything I have available is listed by the true OS value), I believe there have been three or maybe four releases since, including one that has just released today. But, again, the automatic and official methods are controlled by others (typically your carrier) as to what you are offered. If they haven't offered you anything new that may contain the fix you need, then you'd need to shift to the unofficial methods to obtain the update.
Good luck and let us know!
09-09-2015 08:09 AM
Thanks for the welcome and the reply. I was aware that my "latest" meant the latest that my carrier officially supplies and supports. Also, because I'm an enterprise customer, my enterprise frowns on "unauthorized' upgrades.
In any case, since this bug has existed for almost 2 years and through multiple major releases, I'm not hopeful that it's fixed in any recent patch release. But it's really easy to test. So if someone running on the truly latest code wants to give it a try and report back, that would be great.
09-09-2015 09:01 AM
Thanks for the detail, I've reproduced the issue.
Let me check in with some colleagues, stand by!
If so use the BlackBerry Contact Catalog so we can better assist > http://blck.by/2huFaGF