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Posts: 94,198
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

A New BlackBerry 10.1 Update Available Starting Today

[ Edited ]

From the Inside BlackBerry Blog today:

 

For those of you enjoying your shiny new BlackBerry 10 smartphone, we’re delivering another update to the BlackBerry 10 version 10.1 software that will be steadily rolling out on carriers around the globe. To bring software updates to you, we work closely with our carrier partners through a certification process.

 

Before we get into the features of the update we want to let you know up front when you can start to expect the update in your region. Note that carriers in some regions may take longer than others based on their individual processes. As you may know, we announced a BlackBerry 10.1 update at BlackBerry Live in May and some of you may have already downloaded that update. To be sure you’re getting all the goodness we’ve built-in since then, look for OS version number of 10.1.0.4181 / 10.1.0.4537 or higher to confirm you have the latest update. You can find the OS version number you are currently running by going to the System Setting, selecting About, then selecting OS from the drop down Category menu.

 

  • Asia Pacific: Starting July 29th
  • Canada: Starting July 29th
  • EMEA: Starting July 29th
  • Latin America: Starting Mid-August*
  • U.S.: Starting End of Summer

Why You’ll Want to Update BlackBerry 10

 

If you can't wait for your carrier to roll it out...

here's a link to the manual upgrade process.

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

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New Contributor
Posts: 8
Registered: ‎06-06-2013
My Device: Z10
My Carrier: Telus

Re: A New BlackBerry 10.1 Update Available Starting Today

Hi, I've done this update and now this phone won't turn on. It is stuck on the blue BB logo after the restart. Any thoughts?

New Contributor
Posts: 3
Registered: ‎12-05-2011
My Device: Playbook
My Carrier: Three

Re: A New BlackBerry 10.1 Update Available Starting Today

The 10.1.0.4181 wiped out all my text messages (Q5 - on Orange/EE in UK but Q5 bought unlocked from Carphone Warehouse). Issue all over crackberry forums but nothing here on official forums. Any tips?

Posts: 94,198
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: A New BlackBerry 10.1 Update Available Starting Today


johnsor wrote:

The 10.1.0.4181 wiped out all my text messages (Q5 - on Orange/EE in UK but Q5 bought unlocked from Carphone Warehouse). Issue all over crackberry forums but nothing here on official forums. Any tips?


Actually there are many posts on the issue here in this forum.

 

And acknowledgement from BlackBerry.

Article ID: KB34819 After upgrading to BlackBerry OS 10.1.0.4633 all SMS and MMS messages are lost

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Contributor
Posts: 14
Registered: ‎08-05-2013
My Device: Q10
My Carrier: Virgin Canada

Re: A New BlackBerry 10.1 Update Available Starting Today

I've downloaded this update at least 5 times, and it sticks on blue BB logo. I managed to restart the phone, and then I can't make or receive calls. Other functions are working but software hasn't been updated. Can someone help?
Posts: 94,198
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: A New BlackBerry 10.1 Update Available Starting Today

At your Settings > About, what is the OS Version installed?

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Contributor
Posts: 14
Registered: ‎08-05-2013
My Device: Q10
My Carrier: Virgin Canada

Re: A New BlackBerry 10.1 Update Available Starting Today

It is 10.1.0.2309 I tried installing software one more time. Same fate with blue logo. Upon battery and Sim out, reinsert and restart, the phone is preparing hub for the entire night. Still, can't make or receive calls
Posts: 94,198
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Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: A New BlackBerry 10.1 Update Available Starting Today

Are you connected WiFI?

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Contributor
Posts: 14
Registered: ‎08-05-2013
My Device: Q10
My Carrier: Virgin Canada

Re: A New BlackBerry 10.1 Update Available Starting Today

Yes, connected with wifi all throughout. 6 times download x 104MB must have eaten a lot of my download limit

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Contributor
Posts: 27
Registered: ‎06-28-2012
My Device: BOLD 9900-Z10
My Carrier: VODAFONE TR

Re: A New BlackBerry 10.1 Update Available Starting Today

Hello everyone;

 

If ı didn't make any upgrade to my phone and i use first version of software. Now i want to upgrade my device. Do ı have to upgrade device respectively first update,second update....Or can i upgrade directly the last version of update.