10-31-2013 01:29 AM
10-31-2013 01:07 PM
Also, in regards to the BBM notification icon (the red star/asterisk not disappearing, I have done the following:
1) Soft reboot (not pulling the battery
2) Turning off the phone and pulling the battery
3) Having the phone on and pulling the battery.
I've also read another posting of someone having a similar situation with their Z10 phone and the solution that was given was the following:
"Could you start up the phone up with the sim removed then reboot it (without the sim in it) to confirm this please? An MMS download is triggered by an invisible sms. Also I don't know how a Z10 handles a Class 0 or 'Flash SMS' (They're the ones that popped straight up on your screen). The problem is that they can reside on the sim and can pop up on the next phone the sim's placed in. Cheers!"
I've tried that - where I removed my SIM card and rebooted the phone, but the red asterisk is still there.
Any other suggestions?? Again, I never encountered this problem before - only AFTER I updated the phone to the new OS 10.2.0.424 release.