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New Member
Posts: 1
Registered: ‎12-21-2013
My Device: z10
My Carrier: maxis

BB Z10 promblem on startup after wiped data.

i have a problem with my z10 after i did a wiped data.the phone was restarted but stuck when i want to connect with wifi. it not show the aggreement on startup registry. what should i do?

Posts: 94,808
Likes: 24,457
Solutions: 6,362
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 promblem on startup after wiped data.

On the Z10, Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.


Now try again to connect to your WiFi source.


If it doesn't work, try another WiFi source, such as a free hotspot like a Starbucks or McDonalds.

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