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Visitor
Posts: 1
Registered: ‎10-01-2013
My Device: BB Z10
My Carrier: Telkomsel

BB z10 nuked

Hi. My bb z10 totally can not open to home screen. only red led is still blinking. But now the usb driver still can connect to my windows pc. But can not install software update after I reload. please, give a advice. tq
Forums Veteran I
Posts: 1,849
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BB z10 nuked

Hello Angelina_151180

 

In this case you make a reload software blackberry can do it using the link

 

Check this link for more information
Here explains how you can update the software on your Blackberry to return to work again

http://us.blackberry.com/software/smartphones/update/blackberry10-os.html

 

Regards.

 

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