Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Visitor
Posts: 1
Registered: ‎10-01-2013
My Device: BB Z10
My Carrier: Telkomsel

BB z10 nuked

Hi. My bb z10 totally can not open to home screen. only red led is still blinking. But now the usb driver still can connect to my windows pc. But can not install software update after I reload. please, give a advice. tq
Forums Veteran I
Posts: 1,790
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BB z10 nuked

Hello Angelina_151180

 

In this case you make a reload software blackberry can do it using the link

 

Check this link for more information
Here explains how you can update the software on your Blackberry to return to work again

http://us.blackberry.com/software/smartphones/update/blackberry10-os.html

 

Regards.

 

Kudos ** Do not forget to give those people who help and advise you regarding your questions ** Can
Accept as Solution to ** Comments **

@gutijose14


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution