03-21-2013 11:55 PM
Just Bought a Blackberry Z10, and Update the firmware to 10.0.10.82, latest version pushed by Maxis, then the second day, my Camera can't work. First you launch it, the screen is blank but other key is working, it's like the lens is closed. Then when you click on any function, it jammed. If you restart the camera, it show:"Camera can not be started"!! Why? Is that really caused by external memory card(mine using kingston 8GB)? or because of the update? or because of the application Measure Treasure (which using camera function)?
What's the suitable Memory card for Blackberry Z10?
Should I upgrade the firmware? ( if not, I cant install Whatsapp)
03-22-2013 12:37 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
03-22-2013 11:44 PM
Thanks for the advice, I will try it. I actually do that after I turn off my device. I try reboot but the camera still not working. I also try security wipe, also the same result.
07-16-2013 11:11 PM
11-23-2013 06:09 PM