07-24-2012 02:07 AM
My BB10 device is not recognising any microSIM. I was working on a new project where I need an active SIM to talk. But my BB10 device is not at all detecting ny SIM. I have tried three microSIMs that are activated and are working perfectly fine on my iPhone handset. But not working on my BB10 device.
But on my friend's BB10 device, all those SIMs are working and showing the signals.
I don't know that to do. Can the forum suggest me what to do. Is the device I got is faulty? If so, how can I get it replaced? Any advice?
07-09-2013 10:16 PM
I'm in the same boat. My phone was working fine. I was at the airport sending emails... went in a plane.. i forgot to turn phone to airplane mode so i did it mid air... when i landed i couldnt get the phone to pick up a signal after taking it out of plane mode.
ive been on the phone with tech support for 3 hours different levels, and visited a store... switch SIM cards 3 times. nothing seems to work. did a wipe and system reset. still nothing.
Help? now they are saying I need to send my phone away.
Its **bleep** cause this has been such a great phone!!!
07-27-2013 03:20 PM
08-26-2013 11:58 AM
Blackberry is very frustrating. They have acknowledged this simcard reader is an issue is an error with the phone and have directed me to my service provider for repair. Yet my service provider sent the phone away for repair and is not willing to cover the issue under warranty. Despite blackberry saying to send it for repair.
I have now paid for 2 months of service without a working phone.
This is unfair and I am frus trated becasue Blackberry is pointing at Bell and Bell is pointing at blackberry.
08-26-2013 12:12 PM
approach with your deaker with bb warrenty..