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New Contributor
Posts: 2
Registered: ‎05-29-2013
My Device: Q10
My Carrier: Rogers

BBM 10 export chat history

Found how to save and turn on the chat history in my new BB10 BBM but how do i export the chat history?  On my old 9800 it saved the chat history as a csv file and I just grabbed it off the device card.

 

 

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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBM 10 export chat history

Hey Nate3439,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

In BBM swipe from the top and choose Settings.  Scroll down and set 'Save Chat History' to On.  All of the history will show up as a conversation in BBM.

 

Open the conversation in BBM and press the 3 dots and you can email chat or copy chat.  

 

The BBM chat can not be accessed through the media card or device memory.  

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎05-29-2013
My Device: Q10
My Carrier: Rogers

Re: BBM 10 export chat history

Go that to work but there is no time stamp on each message. It just shows the date the conversation started and each msg with the name. Is there any way to add time stamp and date stamp to each message?
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM 10 export chat history


ViciousFerret wrote:

In BBM swipe from the top and choose Settings.  Scroll down and set 'Save Chat History' to On.  All of the history will show up as a conversation in BBM.

 

Open the conversation in BBM and press the 3 dots and you can email chat or copy chat.  

 

The BBM chat can not be accessed through the media card or device memory.  


hello ViciousFerret,

 

1) Do I understand correctly ? the protocol you gave also works if the "Save Chat History" is set to Off.

 

2) so what happens if I close a 1on1 conversation with a BBM contact? How can I access the chat history?




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Developer
Posts: 68
Registered: ‎01-23-2012
My Device: Z10, Q10 & Playbook 64Gb

Re: BBM 10 export chat history

this is not the answer, so, so called 'Chat History' is only what appeared on screen?

and since you said bbm chat can not be accessed through the media card or device memory? then what's the point bbm have option to "Save Chat History"? where did bbm save the history? on screen? comeeeee oooooonnnnnnnn....
New Contributor
Posts: 2
Registered: ‎11-19-2013
My Device: Z10
My Carrier: EE

Re: BBM 10 export chat history

Any further progress with this request?

 

We seem to be going backwards with BBM functionality. We had this feature with OS7 and now we dont with BB10. Look at WhatsApp has? 

 

When will we be able to export/store history BBM on external media. 

 

Come on BlackBerry! 

Contributor
Posts: 11
Registered: ‎09-04-2009
My Device: 9550
My Carrier: t-mobile

Re: BBM 10 export chat history

the email chat only email part of it and not all, so back to sqare one...

Contributor
Posts: 17
Registered: ‎11-17-2013
My Device: Z10

Re: BBM 10 export chat history

Still no Progress on this thing.

 

As of 2015-03-10. 10.3.1

 

- Blackberry blend will not show the entire history.

- Exporting the chat will not export the entire history.

- Searching for a specific keyword will show the chat history withing the results but will not focus on the line searched therefor we need to manually browser through 2 month + of chat history before finding it and taking a screen shot of that chat history.

 

Improvement required

 

- Allow Exporting the whole history by email.

- Allow searching specific keywords withing Blackberry Blend to find within the chat history.

- Seaching BB hub, the focus should be brought to the searched string withing the Chat History.