06-17-2013 10:02 AM
06-20-2013 08:04 AM
I would suggest to try disabling BBM messaging in the Hub, then restart the BlackBerry smartphone and re-enable BBM messaging in the Hub. Open the Hub> Select the 3 dots at the bottom> Select Hub Management> Turn off BBM Messaging> Re-insert the battery.
Let me know if this helps.
07-03-2013 09:32 PM
I had exactly the same issue with a phantom missed call and I tried for ages to clear it. When it finally did clear is when I called myself from another line and deliberately missed the call. Then checked missed calls and it went away.
Not sure if the same approach might help with BBM, and I guess you get a few BBM messages, but it's a thought.