Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Member
Posts: 2
Registered: ‎07-02-2013
My Device: Curve 9320
My Carrier: Orange

Balckberry Curve doesn't show outlook inbox subfolders



Can anyone help me with a problem with a new backberry curve please?


I have several sub folders for my inbox set up via outlook on the server but my blackberry doesn't show these and all emails stay in the inbox on the blackberry, no matter what happens to them on the outlook and email sever side, until I delete them on the blackberry.


I have another blackberry and laptop for another company I work for where the blackberry sees the inbox folders and as emails are moved into inbox subfolders on outlook the changes are copied on the blackberry. So I know it can be done but I can't find out how?


Does anyone know?

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Balckberry Curve doesn't show outlook inbox subfolders

Hi vbrux,


Are you currently activated on a BlackBerry Enterprise Server with your BlackBerry Curve? Subfolders are only available with a BlackBerry Enterprise Server.






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!