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Posts: 94,211
Likes: 24,323
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry 10.2 OS Begins Roll Out

Be patient.
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New Contributor
Posts: 2
Registered: ‎09-06-2011
My Device: Z10
My Carrier: AT&T

Re: BlackBerry 10.2 OS Begins Roll Out

I have a new Z10 from AT&T & it's still showing the OS as 10.1.0.2019 - every time I check for updates through the phone, link or web it says no updates available - is there a work-around?

New Contributor
Posts: 4
Registered: ‎11-29-2013
My Device: Z-10
My Carrier: AT+T

Re: BlackBerry 10.2 OS Begins Roll Out

Same here. I hope AT&T doesn't simply abandon BlackBerry owners. I was just at their local store and they don't even have 1 BlackBerry device there.
Posts: 94,211
Likes: 24,323
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry 10.2 OS Begins Roll Out

Download the correct autoloader for your device from the first post in the thread linked below. You need to know your full model number (i.e. STL100-1 (or -2, -3, -4) which can be found in Settings >About. Make sure you download the one for your model that contains the radio file.
10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/
 
Now, once that is done, follow the directions in this link to backup, install, etc.  Upgrading OS10 devices using Autoloader > http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
 
It is all much more simple that even the instructions appear.
 
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 13
Registered: ‎03-31-2013
My Device: z10
My Carrier: att

Re: BlackBerry 10.2 OS Begins Roll Out

Ok, so what's the deal with this new mystery OS 10.2.1? I see all sorts of information about it online on the BB sites and other sites. But when i try to update my current version (10.1.0.2019) from the device or Link or the internet, the status message says there are no updates.

Contributor
Posts: 12
Registered: ‎03-15-2014
My Device: BlackBerry z30
My Carrier: claro móvil Colombia

Re: BlackBerry 10.2 OS Begins Roll Out

BlackBerry may be able to send updates without the need to resort to the carries or may carry out such certificate updates, as well as Apple

Posts: 94,211
Likes: 24,323
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry 10.2 OS Begins Roll Out

They "may", but they don't.

 

I join you in wishing they did, but currently it is not so.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 12
Registered: ‎03-15-2014
My Device: BlackBerry z30
My Carrier: claro móvil Colombia

Re: BlackBerry 10.2 OS Begins Roll Out

Hello to all of the community, my question is, if the new software updates that are the 10.2.1.2141 and the 10.2.1.2174 and the 10.2.1.2180, which are the differences with the version of software 10.2.1.573

Posts: 94,211
Likes: 24,323
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry 10.2 OS Begins Roll Out

roger114, mostly all are unnamed bug fixes. I don't recall any specific feature or option added within that range of OS releases.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 12
Registered: ‎03-15-2014
My Device: BlackBerry z30
My Carrier: claro móvil Colombia

Re: BlackBerry 10.2 OS Begins Roll Out

Thank you