02-07-2013 10:20 AM
We just synced our first BlackBerry Z10 to our Exchange 2003 server via active sync. It works, however, after a short duration (15 minutes or so) the device prompts for the active sync password again. As you can imagine, this gets pretty annoying. For example: If we leave the device sit for about 15 minutes, then goto check mail, we're prompted for a device password (which is fine) but then after unlocking the device, we're prompted to enter the user's domain password for active sync to work again.
Anyone experiencing this issue with OS10?
02-07-2013 01:54 PM - edited 02-07-2013 01:54 PM
The issue was with a timeout on forms based authentication which incidentally affects active sync. We use an ISA server so I had to change the timeout on that instead of the Exchange server.