02-24-2013 03:34 PM
Please compare the steps you have performed with what is described in this thread http://supportforums.blackberry.com/t5/General-Bla
02-24-2013 11:29 PM
yes i did follow those exact tips So what has happened as of now is I waited 6h:57min while it was trying to load the system softwear but it never progressed passed I would say 75% of the processfor over 5 hours it was stuck at this point so I decided to disconnect my Z10 and try a reboot from the device now all i get is blinking red led light it flashesa few times stops for a second or two then continues the flashing red I have since retried theses steps again now using firefox instead of explorer to see if that will work so far its been 2h:55 min and it seems to be stuck in the same spot again where it says loading system softwear I will leave it for the rest of the night in hopes of this working "Please God" as it is my birthday today FML lol
02-25-2013 12:37 AM
Latest update just in here is the error that I got after trying to fix this issue.
Device communications error encountered. [A:0x0000000F]
No idea what that means guess Im screwed for now Mother #$%@^&! lol