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New Contributor
Posts: 2
Registered: ‎10-18-2013
My Device: Z10
My Carrier: 3476425157

BlackBerry ID

I mis-spelled my email as Blackberry ID.

 

Now if i try to change my ID it asks me the password i forgot.

If i try to reset password it sends an email to a non existant email.

 

How can i solve the problem?

 

Thanks in advance

Marco Felice

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Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BlackBerry ID

Hi mfm76

 

Welcome to BlackBerry Support Forums

 

 

Please Check those Knowledge Base and try to reset your BlackBerry ID password.

 

KB26361  : How to change or reset a BlackBerry ID password.

KB28685 : How to reset the BlackBerry ID password using the password recovery question.

KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox.

KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address.

 

Good luck :smileyhappy:

 

VIA | prince2012 Elite II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/blackberry-ID/m-p/2069471#M186032

 

 

More

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-ID-password-reset/m-p/2618257#M157...

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New Contributor
Posts: 2
Registered: ‎10-18-2013
My Device: Z10
My Carrier: 3476425157

Re: BlackBerry ID

My problem is that i cannot access to the associated email address inbox to which the reset email was delivered.

 

Any idea?

 

Thanks in advance

Marco Felice

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BlackBerry ID

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

 

 

 

 

 

VIA |   Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"