10-18-2013 10:24 AM
I mis-spelled my email as Blackberry ID.
Now if i try to change my ID it asks me the password i forgot.
If i try to reset password it sends an email to a non existant email.
How can i solve the problem?
Thanks in advance
10-18-2013 07:37 PM
Welcome to BlackBerry Support Forums
Please Check those Knowledge Base and try to reset your BlackBerry ID password.
KB26361 : How to change or reset a BlackBerry ID password.
KB28685 : How to reset the BlackBerry ID password using the password recovery question.
KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox.
KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address.
VIA | prince2012
10-21-2013 03:40 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
VIA | sdgardne